Open the Dashboard, tap the gear icon in the top right, choose Profile, then Delete Account.

The app will display all data scheduled for permanent erasure.

Once confirmed, your account and personal data are deleted immediately, except where retention is legally required.

Email us at info@plantomoveapp.com with the subject line “Delete My Account.”

Please send the request from the email address associated with your account so we can verify it’s you.

We will process your request within 30 days and email you to confirm when it’s complete.

Your account and sign-in identity (the name and email address received through Sign in with Apple or Google Sign-In).

Your profile / “prepared by” information (such as name, email, phone number, and company).

Your customer record held by our subscription provider, RevenueCat.

Your floor-plan projects and any images you import are stored only on your own device — not on our servers.

Your floor-plan projects are removed when you delete them in the app or uninstall the app; we do not keep copies.

We may retain limited purchase and transaction records for as long as required to meet legal, tax, accounting, and financial-compliance obligations.

Records of purchases made through the Apple App Store or Google Play are also held by Apple and Google under their own policies.

To prevent promotion abuse, we store a record indicating if your account has previously claimed a free trial. This record contains no personal details.

Important Subscription Notice: Deleting your account does not automatically cancel an active subscription. Apple and Google will continue billing you until you cancel the subscription directly within your App Store or Google Play account settings.

For any questions about your data, contact us at info@plantomoveapp.com.