Plan to Move Privacy Policy
Last Updated: August 12, 2026
1. Information We Collect
Account Info: Name and email when you register.
User-Inputted Data: We collect information that you manually enter into the Application, including room dimensions, wall layouts, and furniture measurements (height, width, depth).
- Device Data: IP address, device type, and mobile operating system version (iOS/Android).
- Device Permissions: Photo library access, only if you explicitly grant permission to upload floor plans or reference images. Photos taken within the app are used exclusively to visually identify your digital floor plans.
2. Payment Processing
- We use secure third-party payment infrastructure, including but not limited to RevenueCat, Apple, and Google, to handle mobile billing and subscriptions.
- We do not collect or store your credit card numbers or banking details.
- Your payment data is handled securely by these providers under their respective privacy policies.
3. How We Use Information
- To create, save, and manage your floor plans inside the Plan to Move app.
- To render digital representations of your floor plans and furniture inventory.
- To process payments and manage your subscription.
- To fix mobile bugs and improve app performance.
- To send system updates or respond to support emails.
4. Floor Plan Sharing and Exporting
- You can choose to email, text, or export your floor plans to external cloud storage.
- When you share a floor plan, it is sent via your mobile device’s native sharing sheet.
- We do not control or access the third-party platforms, email providers, or cloud services you choose to share your plans with.
5. Information Sharing
- We do not sell your personal information or floor plans with third-party advertisers or data brokers. Data is only shared externally when you explicitly choose to export your floor plans as a PDF to share with movers, contractors, or family members.
- Only sign-in and subscription details are shared with mobile payment providers to run the app.
- We may share data if required by law.
6. Children’s Privacy
- Our Application does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
7. Data Storage and Security
- Your floor plans and project information are stored on your own device and are not uploaded to our servers. Information sent between the app and our sign-in and subscription providers is encrypted in transit.
8. Account Deletion
- You can delete your account at any time from inside the app: open the Dashboard, tap the gear icon, choose Profile, then Delete Account.
- You can also request deletion using the link in our store listing, or by emailing info@plantomoveapp.com.
- When you delete your account, we permanently remove all projects, floor plans and images stored in the app on your device, along with your name, email address and phone number, including from the records held by our payment provider.
- One item is retained: a record that your account has already used its free trial. This record contains no personal details and exists solely to prevent free trials from being claimed repeatedly.
- Deleting your account does not cancel your subscription. Subscriptions are billed by Apple or Google Play, not by us, and must be cancelled in your Apple or Google account settings.
9. Changes to This Privacy Policy
- We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the “Effective Date” at the top of this page.
10. Contact Us
- If you have questions or want to request data deletion, contact us at: info@plantomoveapp.com.